1 00:00:00,000 --> 00:00:01,700 See you and good luck. 2 00:00:01,700 --> 00:00:06,400 The Repatriation and Departure Service is part of the government and responsible for the... 3 00:00:06,400 --> 00:00:10,900 ...assisted voluntary return of foreign nationals who have not received permission to stay... 4 00:00:10,900 --> 00:00:12,099 ...in the Netherlands. 5 00:00:12,099 --> 00:00:16,000 My name is Kim, I work for the Repatriation and Departure Service... 6 00:00:16,000 --> 00:00:19,199 ...and I help people to return to their country of origin. 7 00:00:19,600 --> 00:00:21,300 - Hey, here is the file you were asking for. 8 00:00:21,300 --> 00:00:23,300 Oh great, thanks. 9 00:00:23,300 --> 00:00:28,199 If it has been decided that the foreign national must leave the country, he or she will come to us. 10 00:00:28,199 --> 00:00:32,100 As the Supervisor Departure, I receive a file with the available information. 11 00:00:32,100 --> 00:00:37,500 For instance: who is this person? Where is he or she coming from? Is there any medical background? 12 00:00:37,500 --> 00:00:42,600 Really all the information you need to get as clear a picture as possible of the foreign national. 13 00:00:44,299 --> 00:00:49,600 This is essential to have the departure take place carefully in a dignified and timely way. 14 00:00:49,600 --> 00:00:54,399 The RDS aims for a transparent and humane service, where respect for the foreign national... 15 00:00:54,399 --> 00:00:56,399 ...is of the outmost importance. 16 00:00:56,399 --> 00:00:59,899 After reviewing the file I conduct the first departure interview. 17 00:00:59,899 --> 00:01:04,099 This first interview is followed by others, as a lot has to be organised. 18 00:01:04,099 --> 00:01:07,299 - Do you still have relatives in your country of origin?” 19 00:01:07,299 --> 00:01:10,400 No, nobody anymore. Nobody. 20 00:01:10,400 --> 00:01:13,799 We may be able to help you to build up a new life in your country of origin. 21 00:01:13,799 --> 00:01:16,900 That really can't work. I cannot go back. 22 00:01:16,900 --> 00:01:21,700 In addition to interviews with the foreign national, the RDS is also a conversation partner... 23 00:01:21,700 --> 00:01:24,799 ...for the authorities in the country of origin. 24 00:01:24,799 --> 00:01:29,099 We also contact the cooperating organisations to discuss the options for repatriation... 25 00:01:29,099 --> 00:01:31,599 ... and support of the foreign national. 26 00:01:31,599 --> 00:01:36,900 All partners have an essential role in this and together we are working towards actual departure. 27 00:01:38,599 --> 00:01:42,199 The foreign national is responsible for his departure from the Netherlands. 28 00:01:42,199 --> 00:01:46,000 If a foreign national does not work on his repatriation, he may be placed in detention... 29 00:01:46,000 --> 00:01:50,599 ...pending deportation in order for us to organise a forced departure. 30 00:01:50,599 --> 00:01:55,900 If the foreign national is actively working on his repatriation, we can do a lot to help him. 31 00:01:55,900 --> 00:02:00,000 We can help to take the first steps towards rebuilding his life in the homeland. 32 00:02:00,000 --> 00:02:05,000 For instance, I have assisted someone who very much wanted to start a telephone shop in his homeland. 33 00:02:05,000 --> 00:02:09,500 We were able to give him mobile phones and a start-up amount. 34 00:02:09,500 --> 00:02:11,800 Repatriation can be very emotional. 35 00:02:11,800 --> 00:02:17,000 While being understanding toward the foreign national, the Departure Supervisor must remain objective... 36 00:02:17,000 --> 00:02:19,400 ...to do the job as well as possible. 37 00:02:19,400 --> 00:02:22,000 These people come to the Netherlands with hope. 38 00:02:22,000 --> 00:02:26,099 And of course nobody is coming to the Netherlands in order to have to leave again. 39 00:02:26,099 --> 00:02:29,399 But if they have to go back, they really have to go back. 40 00:02:29,399 --> 00:02:33,699 And sometimes that causes a difficult area of tension in my work. 41 00:02:33,699 --> 00:02:38,199 My greatest challenge is to convince the foreign national, that despite the initial disappointment... 42 00:02:38,199 --> 00:02:40,699 ...there is a future, but not in The Netherlands. 43 00:02:40,699 --> 00:02:45,300 And subsequently to help him build up a sustainable future. 44 00:02:45,300 --> 00:02:49,000 And when that happens, I am really happy.