We know that psychosocial problems are universal...
but the approach must be different:
An approach based on the language and the culture.
If we don't understand the meaning of their words and their emotions...
and if we don't understand their culture, we cannot help them.
Our house was destroyed, we were mentally devastated.
My brain was numbed by the shock of what happened.
I suddenly lost my appetite and I stopped drinking too. I lost 20 kilos of weight.
I was angry all of the time...
screaming and shouting.
I arrived twenty years ago, at the end of 1999.
I stayed in six different refugee camps.
It was very difficult for me. I was afraid of not being accepted, of being rejected.
And I also felt anxiety about the future:
Would they accept my request or not?
From the beginning, I did a lot of voluntary work, because I was a doctor...
and I spoke five different languages as well, so I worked as a translator.
I was very tense. I started having nightmares.
I kept dreaming that I would die without ever seeing my children again.
Unconsciously, I started to hurt myself physically, out of guilt.
I felt guilty for leaving my children behind in a war situation.
One result that we also see in the research is that we don't have dropouts or no-shows.
Activation is the main thing that we work on.
If a patient comes to me and tells me they struggle to write things down...
I tell them: But you can draw. You can work with your hands.
So I ask them if they have any pictures...
or something they brought with them from their country.
I ask them to make a voice recording or a video fragment, and bring it with them.
Activation is very important.
When we arrived here, not a single doctor understood how we were feeling.
They weren't familiar with war situations.
With mental health problems you need your own language to dig deep.
Because dr. Aram is from a war-torn country himself...
he is much better able to understand us.